Testimonials

After each attendance, whether this be for installation or maintenance we ask our customers for feedback about their experience. As well as comments about the products, we also ask how they feel about how we performed from start to finish. We’re delighted to share that feedback with you.

Replacement doors

I had been looking for some time to replace my patio doors in our lounge as they had very wide plastic frames and wanted something that wouldn’t restrict the view up the garden

I asked to see if it was possible to view some already installed close by. Luckily there was, we went and viewed and was very impressed. I’ve seen lots of companies do bi-fold and there is actually one that is on the same industrial estate where I work, but no of them had the vision I was looking for.

I was impressed with the service I received from the initial enquiry to the eventual placing of order (we were longer getting round to doing these than first thought but I was never hassled from FGC)

The guys that fitted did a great job, very friendly and tidy.

I am very pleased with the doors, I can now sit in my lounge and clearly see the garden (next project) I would recommend FGC.

Paula

A rare thing

Serrvice.

Good, old-fashioned service.

Your team turned up a day early.

And were courteous , efficient and helpful.

That doesn’t happen too often nowadays.

Mrs S. Bucks

Achieving exactly what we wanted

We are delighted with the end-resulting porch and it is achieving exactly what we wanted from it. We have also had several very positive comments from visitors, etc – which is very gratifying. We have also been impressed with the attitude and approach of all the company employees we have met.

Mr & Mrs White - Staffs

Very pleased with the glass

Very pleased with the glass curtain doors which you supplied on time
and installed very quickly. Great product that really enhances the room

Brian Berg

Customer Service

I contacted FGC to try and marry up a few weather strips to replace old one’s which I have already fitted on glass curtains. The glass curtains were not supplied by FGC and the company who supplied them, when asked for replacement weather strips just said “we no longer have these in stock and not sure if we can still get them”.

FGC requested pictures of the seals and sent some samples free of charge for what they thought may help me. After trying them and finding out they were not wide enough, FGC said they will continue to investigate to try and find suitable replacements. I consider FGC customer service to be exceptional through continuous support via email, knowing they will not get a large profit from a few weather strips.

If I were to replace my glass curtains I would be contacting FGC knowing the customer service was second to none. I give them a 5 star rating.

Mike

Great product, beautiful & add value to the house

FGC built my frameless porch as per the attached photo. The work was carried on time by their professional fitters. The quality of their work is outstanding. Nothing was overlooked and the final product was worth every penny. I am very happy with the investment I did.

 

Bashirr

Replacement of Timber Bi Fold Doors with Frameless Curtains

When we purchased our house, it had two sets of timber bi fold doors, each spanning an opening of approx. 5m. These caused us a lot of problems with warping through the seasons, and the ration of timber to glass limited the light into the rooms.
We therefore replaced them with the frameless curtain system and could not have been happier. We could only be bothered with the faff of struggling to open the timber doors for special occasions, whereas the new doors we can open much more easily. However most importantly they let in considerably more light.
We were delighted with both actual product and the installation.

Adam

Porch glass cutains

Everybody from survey to install knew what they had to do and advised on what needed to be done prior to install. The glass cutains are just what was needed for the porch and have created a talking point within the village. They do look splendid and we are very pleased with them.

David r

Wonderful product and great service

Following the installation of our new FGC porch, I wanted to give a recommendation for the excellent and diligent service, and wonderful product we received from FGC.

Numerous people have commented since we had the work done, and it has clearly added value – both visually and financially – to our property.

Also, when the guys came to fit the product, it was noted that there was a slight flaw in one of the specially shaped pieces of glass which to be honest I didn’t even spot. They noted this, informed us, left the porch in a fitted but completely safe and usable state, they then remanufactured a replacement piece and arranged a special visit (a 300+ mile round trip) to come and refit the part in question. Their service, commitment and attention to detail was incredible both on the road and from the office.

A really good company to do business with.

Jackson

Porch Door

we are very pleased with our new porch door which enhances the look of our Victorian house. Very professional job from beginning to end with a great deal of trouble taken to get the measurements exactly right.

Phil & deborah

Professional, diligent and friendly with it

Dealing with FGC has been a straightforward and hassle free experience from start to finish.

I had several queries long before placing an order and FGC were always prompt and helpful with the responses. Then at site survey time they attended on time, with courtesy calls leading up to the appointment to keep me advised, the surveyors were very knowledgeable and again helpful. This gave me great confidence that I’d made the right choice by selecting FGC.

I needed to change the installation date numerous times because of my delays at site and they accommodated me without any hassle. I am absolutely delighted with the product which was installed with precision and care.

I would have no hesitation in recommending FGC to anyone that is looking for an outstanding “wow” factor product from a company with “wow” factor customer service.

Matt C

bringing the outside in!

as an Architectural Technologists, I stumbled across FGC and its proved to be my best stumble.

I have knocked two rooms into one to make the most of viewing my garden, my wife and I were looking for the most unobtrusive bi fold door frame to maximise the view, which was proving a challenge until I found the frameless glass bi fold doors by FGC

FGC system is going to change our home and garden, from start to finish the service has been excellent and they were only to happy to explain the system, arrange a local viewing and met my required delivery dates.

I would recommend them and I have also put their product forward on a couple of projects I am working on!

Anthony